Shipping & Tracking

Can I track my order?

All orders comes with tracking, no matter which shipping method you choose - so you can easily follow your order and check its status at any time. Once your order has been shipped, you'll get a confirmation email with a tracking link. Just a heads-up

When will I receive my order?

At Understatement, we aim to process and ship your order as quickly as possible. Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with

How much does shipping cost?

We offer free standard delivery option as long as the order is above a certain amount. See our shipping options here. Goods are shipped from our warehouse in Sweden. Shipping costs vary depending on your location and chosen shipping method. You can s

Do I have to pay international taxes or duties?

For countries outside the EU import tax and/or import duty may apply (for most countries though there is a certain threshold below which no tax and/or duty applies). Please check with your local authorities to make sure there are no surprises as Unde

Which shipping options do you offer?

Depending on the country and address your are ordering to we offer several different shipping options. All our shipments are trackable and you will receive a tracking link with your shipping confirmation e-mail. For shipments with local postal servic

Do you ship to my country?

Absolutely! We strive to make our products available to customers all around the world. While we currently offer shipping to many countries, we understand that there may be some locations where we haven’t been able to provide service just yet. Howeve

What If I don’t pick up my order?

If your order isn’t picked up within the estimated time from the local delivery office or service point, it will be returned to us. We kindly ask that you reach out to us at [email protected] as soon as possible, and we’ll do our best t

Something is wrong with my order. What do I do?

Sometimes this happens but we are here to help. Just contact us at [email protected] or via here, we will be happy to support!

My package doesn’t seem to have left your warehouse yet, what’s going on?

We understand that it can be frustrating when your tracking link doesn't update right after receiving your shipping confirmation. Here are some things to keep in mind:. Thank you for your patience - we’re doing our best to get your order to you as so

What should I do if my order hasn't been delivered and the tracking information hasn't been updated?

We apologize for any inconvenience caused by the delay in the delivery of your order. Please note that it is normal for there to be no updates for a few days. It is very likely that your order is still being processed, is still in transit and pending