Can I cancel my order if I changed my mind?Updated a month ago
Once an order has been placed and you’ve received your order confirmation email, we cannot guarantee that it can be cancelled or changed. However, if you contact us as soon as possible, we’ll do our best to help!
How to request a cancellation
If you would like to cancel your order, please contact our customer support team as soon as possible at [email protected].
Please include your order number and the email address used when placing the order so we can check the status for you.
If your order has not yet been processed, we may be able to cancel it for you.
What if my order has already been shipped?
If your order has already been dispatched, we are unable to cancel it. However, you can return the package once you have received it.
Please visit our Returns & Exchanges page for more information on how to make a return.
If you have any questions or need help with your order, you’re welcome to contact us at [email protected].