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Order issues

Did my order go through?

If you recently placed an order, you should receive an order confirmation email shortly after completing your purchase. The confirmation will be sent to the email address you entered at checkout. If you haven't received an order confirmation and are

What should I do if I haven’t received my order confirmation?

If you haven’t received an order confirmation after placing your order, here are a few things you can check:. Sometimes order confirmation emails may end up in your spam or junk folder. If you accidentally entered an incorrect email address at checko

Can I change the shipping address on my order?

Once an order has been placed, we cannot guarantee that the shipping address or delivery details can be changed. However, please contact us as soon as possible at [email protected], and we’ll do our best to help. For security reasons, w

Can I cancel my order if I changed my mind?

Once an order has been placed and you’ve received your order confirmation email, we cannot guarantee that it can be cancelled or changed. However, if you contact us as soon as possible, we’ll do our best to help!. If you would like to cancel your ord