What are the return shipping fees?Updated 10 days ago

Returns - How it works

We want to make your shopping experience as smooth as possible! Here’s everything you need to know about our return process.

Returns & Return fees

Within Sweden:

• For standard returns, a flat return fee of 39 SEK will be deducted from your refund.

Outside Sweden:

• For standard returns, we provide a pre-paid return shipping label (cost ranging from €4.99 to €10), and the fee will be deducted from your refund.
• Please note that import duties for return shipments are not covered by Understatement.
• Register your return easily via our returnpage. 

Important to know

• Sealed & Hygiene-Sensitive Items: The right of withdrawal, return, or exchange does not apply to sealed goods or items unsuitable for return due to health protection or hygiene if their tags have been removed after delivery.
• Unused Items Only: Returns are only accepted if the items are in original condition - unworn, unwashed, and with all original tags attached. We reserve the right to refuse a refund if products show signs of wear, washing, or use
  

Need further assistance? Feel free to contact us via live chat, our contact form, or email us at [email protected] - we’re happy to help!