Returns
What is your return policy and how do I make a return?
We want to make it easy for you to return an item if you're not satisfied with your purchase. You have 14 days from the date you receive your order to return it. Important information before returning an item. Before registering your return, please m
How do I make a return?
If you're not satisfied with your purchase, you can return it within 14 days from the date you received your order. Follow the steps below for a smooth return process:. Important return information. Before sending your return, please make sure the it
What are the return shipping fees?
We want to make your returns as simple as possible! Here’s everything you need to know about our return process and our return fees. Returns & Return fees. Within Sweden:. Outside Sweden:. Important to know. Need further assistance? Feel free to cont
What should I do if I haven’t received my return label?
If you haven’t received your return label after registering your return or exchange, here are a few things you can check before contacting us. Important Note:. Understatement Returns C/O AlmrothsSäterivägen 2560597 Norrköping011368070
My return shows as delivered, have you received it?
If you return with DHL, you may have been notified: "The shipment has been successfully delivered." While the tracking status may show as delivered, this refers to delivery to our sorting hub in Germany, and the parcel is still on its way to our ware
Order Withdrawal – Your Right to Cancel
If you are based in the EU or EEA and place an order with Understatement, you have the right to withdraw from your purchase within 14 days of receiving your order. This is your statutory right under EU and EEA consumer law. Use our withdrawal portal