Returns
What is your return policy?
We want to make it easy for you to return an item if you're not satisfied with your purchase. You have 14 days from the date you receive your order to return it. Important Exceptions. Before registering your return, please note the following:. Return
How do I make a return?
If you're not satisfied with your purchase, you can return it within 14 days from the date you received your order. Follow the steps below for a smooth return process:. Important return information. Before sending your return, please make sure the it
What are the return shipping fees?
We want to make your shopping experience as smooth as possible! Here’s everything you need to know about our return process. Returns & Return fees. Within Sweden:. Outside Sweden:. Important to know. Need further assistance? Feel free to contact us v
What should I do if I didn’t receive a return label?
If you didn’t receive a return label, no worries! Here are your options:. Make sure your return/exchange is registeredPlease ensure that you have registered your return or exchange on our return page. Once registered, you’ll receive your return label
My return shows as delivered, have you received it?
If you return with DHL, you may have been notified: ‘’The shipment has been successfully delivered.‘’ While the tracking status may show as delivered, this refers to delivery to our sorting hub in Germany, and the parcel is still on its way to our wa