What If I don’t pick up my order?Updated a month ago

If your order is not picked up within the estimated time from the local delivery office or service point, it will be returned to us. 

If your order is not collected within the stated collection period at your local delivery office or service point, it will be returned to us. 

Please contact us at [email protected] as soon as possible, and we’ll do our best to help you receive your order. 

Important information
If your package is not collected in time and is returned to us, a handling fee will be deducted from your refund. Please note that shipping charges are non-refundable.