What is your return policy?Updated a month ago
Return Guide - How to make a return
We want to make it easy for you to return an item if you're not satisfied with your purchase. You have 14 days from the date you receive your order to return it.
Important Exceptions
Before registering your return, please note the following:
- Hygiene Restrictions: The right of withdrawal, return, or exchange does not apply to sealed goods or products that cannot be returned for health protection or hygiene reasons and if their tags have been removed after delivery.
- Used Products: If the product shows visible signs of use, we reserve the right to deny a refund.
How to register your return
- Visit Our Returns Page: Go to shopunderstatement.com/returns.
- Register Your Return: Enter your order number and email address to start the return process.
- Follow the Instructions: Once your return is registered, you will receive further instructions via email.
Need help?
Not sure about your size or have other questions? We’re happy to help!
- Check our size guide to find the right fit.
- Contact us via live chat, our contact form or email us at customer@shopunderstatement.com.
We're here to make your experience as smooth as possible!