When will I receive a refund?Updated 16 days ago

Refund policy for returns

We want to make your return process as smooth as possible. Below, you'll find key details about our refund policy.

When will I receive my refund?

• Your refund will be processed within 14 working days after we have received and inspected your return.
• Please note that during sale periods, processing times may be longer than usual.

How will I know if my refund has been processed?

• Once we have completed your refund, you will receive a notification email confirming the transaction.

Important refund exceptions

• Sealed Items: The right to return or exchange does not apply to sealed goods if the tags have been removed after delivery.
• Used Products: If a returned item shows clear signs of wear, washing, or use, we reserve the right to decline the refund.

If you have any questions or need further assistance, please reach out to our customer service team. We're happy to help!