How do I contact Klarna?Updated a month ago

For questions about your Klarna payment, invoice, refund, or account, we recommend contacting Klarna directly. Klarna’s support team is available 24/7.

You can contact Klara by:

• Chatting with their support in the Klarna app

• Visiting klarna.com and going to Klarna’s customer service section

Klarna manages the payment process and has access to your payment, invoice, and account-specific details. This means they are best placed to help with questions about payment status, invoices, refunds, or payment reminders.

If your question is about your order, return, or refund status from our side, you’re welcome to contact us at [email protected].