I returned my order, what happens if I paid with Klarna?Updated a month ago

What happens to my Klarna payment if I return my order?

If you have returned your order and paid with Klarna, your invoice or payment plan will be updated once your return has been received, checked, and approved by our warehouse.

Important: Mark your order as returned in the Klarna app

We recommend marking the order as a return in the Klarna app while your return is being processed. This may pause your invoice and help prevent payment reminders during the return period.

What happens once your return has been processed?

• Once your return has arrived at our warehouse and has been approved, we will notify Klarna.
• Klarna will then update your payment:
  • Full return: Your invoice will be cancelled or refunded in full.
  • Partial return: Your invoice will be adjusted based on the items you have kept.

Refunds and invoice updates are handled by Klarna and may take a few business days to appear, depending on your selected payment method.

If you have questions about your Klarna invoice, payment plan, or payment status, we recommend contacting Klarna directly, as they manage the payment process.