Why am I having issues with my payment?Updated a month ago

If you're experiencing difficulties completing your payment, there are a few steps you can take to resolve the issue:

1. Check your payment details - Ensure that your shipping, billing, and card issuing addresses match, as mismatched details may cause payment failures.

2. Try PayPal express checkout - If you're paying with a credit card, you can use PayPal's express checkout without needing a PayPal account.

3. Contact your bank - If you're outside Sweden, your bank may be blocking the transaction for security reasons. Reach out to them directly to authorize the payment.

4. Try alternative payment methods - We offer multiple payment options. If one doesn't work, try another available method at checkout.

5. Use a different browser or device - Sometimes, technical issues related to your browser or device settings can interfere with the payment process. Switching to another browser or device may help.

If you've tried all these steps and are still experiencing payment issues, please reach out to us at [email protected]. We’ll be happy to assist you!

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