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Payments / Store credit
Payments
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Payments

Payment options & issues

Why am I having issues with my payment?

If you're experiencing difficulties completing your payment, there are a few steps you can take to resolve the issue:. Check your payment details - Ensure that your shipping, billing, and card issuing addresses match, as mismatched details may cause

What if I was charged twice or received a debit instead of a credit?

If you notice a discrepancy like being charged twice or receiving a debit instead of a credit, please provide us with the transaction details and order number to customer@shopunderstatement.com. We will rectify the issue by checking your payment reco

Which payment options do you accept?

At Understatement, we strive to provide our customers with a variety of secure and convenient payment options to enhance your shopping experience. While specific payment methods may vary depending on your country and the currency used, we generally a