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Product issues
What should I do if I received wrong or missing items?
We’re sorry to hear that you received an incorrect item or that something is missing from your order. We understand how frustrating this can be, and we’ll do our best to help resolve the issue as quickly as possible. Once we have received your messag
What should I do if I received a faulty or damaged item?
We’re sorry to hear that you received a faulty or damaged item - that’s not the experience we want you to have! We’ll do our best to help resolve the issue as quickly as possible. Please contact us at [email protected] and include:. Onc